What products can be traded on GCI's Share CFD trading platform?

What are the commissions charged by GCI?

What is the "registration key" that I need to login with GCI's windows-based software?

What is a "CFD"?

What products can be traded on GCI's Standard Forex and Mini Forex platforms?

What are the trading hours for each product?

How do I open a free demo account?

How do I open a Live account?

I already have a GCI account (Mini Forex, Standard Forex, or Share CFD), and want to open a second account of the same or different type.  What do I need to do?

Where can I find out more about account opening minimums, withdrawal procedures, etc.?

How does GCI make money without charging a commission?

Is GCI Financial Ltd licensed as a broker?

How do I know my funds are safe once I make a deposit with GCI?

What does GCI offer that other online brokers do not?

How do I withdraw funds from my account?

How do I add funds to my account?

What if I have questions, trade disputes, or complaints?

How can I find out more about how to trade and the meaning of certain terms?

What are the account opening minimums?

What are the margin requirements?

I am a U.S. citizen and/or resident.  Is there anything I can do to get an account opened with GCI?

What are GCI's compliance procedures for opening accounts and accepting funds?
 

What products can be traded on GCI's Share CFD trading platform?
Stock market indices, individual stocks, Forex, and major commodities like crude oil.  A complete list is located on the Specifications page.

What are the commissions and fees charged by GCI?
All trading with GCI is commission free (zero commissions).  There can be a small cost of carry for holding positions overnight, as described on our interest page.

What is the "registration key" that I need to login to GCI's windows-based software?
The registration key is GCI, entered as shown below:

What is a "CFD"?
A "Contract for Difference".  It is an efficient means to enjoy the economic results of trading shares and indices, without actually buying or selling on the exchange.  This often results in lower transaction costs and greater efficiency.  Further information is located on the CFD Trading page.

What products can be traded on GCI's Standard FX and Mini FX platforms?
15 major currency pairs, gold, silver, and major equity indices.  A complete list, along with spreads on each product, is located on the currencies page.

What are the trading hours for each product?
Forex and certain CFD products, like S&P 500, can be traded 24 hours a day.  Exact hours for each product are specified in the trading User Manual.  GCI's dealing hours are from 6:30PM EST Sunday night through 4PM EST Friday afternoon. 

How do I open a free demo account?
Click here and follow the instructions.  Demo accounts are good for at least 30 days.

How do I open a Live account?
Click here and follow the instructions. 

Where can I find out more about account opening minimums, withdrawal procedures, etc.?
On the Account Information page.

How does GCI make money without charging a commission?
The same way that banks have made money dealing in foreign exchange for decades without commissions - GCI is a primary market maker and seeks to capture a portion of the bid/ask spread (the difference between the buy and sell price).  The same costs of trading apply to traditional futures trading, but there are more parties involved:  the futures exchange and floor brokers profit from the bid/ask spread, while the FCM keeps the commission and shares it with any Introducing brokers.  GCI does not use an exchange and therefore does not need the extra fees to be profitable.

Is GCI Financial Ltd licensed as a broker?
Yes.  GCI Financial Ltd's objects of incorporation allow it to deal in shares, futures, options, commodities, and securities; registration number 489574. Click here for details from our Memorandum of Association.

How do I know my funds are safe once I make a deposit with GCI?
GCI Financial Ltd maintains a rigorous policy of holding client funds in separate bank accounts from firm operating capital.  These funds are never commingled and GCI ensures that client liabilities are fully funded.  In addition, GCI Financial Ltd boasts a balance sheet with net capital in excess of most minimum regulatory requirements.  Please see funds for more details.

What does GCI offer that other online brokers do not?
We believe that low cost of trading, safety of funds, excellence of trading software, quality of execution, and breadth of product offerings are the primary features that set us apart from our peers.  GCI has the widest range of products (currencies as well as S&P500, Dow Jones, Shares, and Commodities) offered at zero commissions with margin requirements of only a fraction of what the exchanges or other brokers charge.   In addition, client confidentiality and a tax-free jurisdiction are unique GCI benefits.  Please see The GCI Advantage for more details.

How do I withdraw funds from my account?
Via faxed request, which can be downloaded from our Withdrawal page.   Withdrawal requests are processed within two business days of receiving this form, although usually the same day.  You can receive funds in any major currency via bank wire transfer.

How do I add funds to my account?
Via bank wire transfer, major credit card, or PayPal.  Please see our Funding page for details.  

What if I have questions, trade disputes, or complaints?
GCI prides itself on a very low rate of trade disputes and complaints.  Any trade disputes that are market price and time sensitive should immediately be brought to the attention of our dealers via telephone (www.gcitrading.com/contact.htm) or chat (www.gcitrading.com/chat).  We encourage clients to address other issues via email to info@gcitrading.com for fastest consideration. Please include (1) your account number, (2) account type (i.e., CFD, Standard FX, or mini FX), and (3) the ticket number of the transaction in question.

How can I get training or background information on the Forex markets?
Please see www.gcitrading.com/training.

What are the account opening minimums?
Share CFD Account:  $2,000
Standard Forex Account:  $2,000
Mini Forex Account:  $500
Mini Share Trading:  $500

What are the margin requirements?
Share CFD Account:  $500 per lot
Standard Forex Account:  $500 per lot
Mini Forex Account:  $50 per lot
Mini Share Trading:  $50 per lot

I am a U.S. citizen and/or resident.  Is there anything I can do to get an account opened with GCI?  Unfortunately, No.  None of GCI's products or services are available to US citizens or to US residents, regardless of other factors or circumstances. 

What are GCI's compliance procedures for opening accounts and accepting funds?
GCI has strict guidelines for account openings and handling of client funds.  At a minimum, no third party payments are permitted and acceptable identification must be provided in order to open an account.  Additional safeguards are in place and are detailed at www.gcitrading.com/kyc.  These measures help maintain the integrity of the financial services industry and allow GCI to provide the highest level of ongoing service to its clientele.